Get in Touch

Have questions about Shopgrid? Need help setting up your store? We're here to help you succeed with your Telegram business.

Send us a Message

Contact Information

We're here to help you succeed with your Telegram business. Reach out to us through any of these channels.

Email Support

Get help with technical issues, billing questions, or general inquiries.

support@Shopgrid.com

Telegram Support

Join our Telegram group for instant support and community discussions.

Join Support Group

Community

Connect with other Shopgrid users, share tips, and get inspired.

Join Community

Response Time

We typically respond within 24 hours for email inquiries and within 2 hours for Telegram messages.

Frequently Asked Questions

Quick answers to common questions

How do I get started with Shopgrid?

Simply visit our Telegram bot at @Shopgrid_bot and follow the setup instructions. You can have your store running in minutes!

What payment methods do you support?

We support all major credit cards, PayPal, and various local payment methods depending on your region.

Can I use Shopgrid with multiple Telegram channels?

Yes! Pro users can manage multiple stores from a single dashboard. Each channel can have its own product catalog and settings.

Is there a limit on the number of products I can sell?

Free users can list up to 10 products, Starter users up to 100, and Pro users have unlimited products.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Shopgrid, we'll refund your payment in full.

Ready to Start Your Telegram Business?

Join thousands of businesses already using Shopgrid to sell on Telegram.

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